Send to Amazon broken (again)
Anyone else experiencing this error message when confirming pack units on the inbound inventory workflow - "Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one."
I've tried seller support but they just tell me to delete cookies and try again. I've seen this error before and it usually needs the technical team to do something before it works again.
Send to Amazon broken (again)
Anyone else experiencing this error message when confirming pack units on the inbound inventory workflow - "Error: Something has gone wrong. Try refreshing the page. If that does not work, please delete the workflow and create a new one."
I've tried seller support but they just tell me to delete cookies and try again. I've seen this error before and it usually needs the technical team to do something before it works again.
3 replies
Angie_Amazon
Hello @Seller_TYiyrUAlb8qrA,
You can try to clear cache and cookies from your browser, and then try to generate the shipment again. You can find the step by step to clear your browser here.
If you already tried that one, but it's still showing the error message, please contact directly with seller support. You can contact them here. Make sure to include the error message and a screenshot if possible.
— Angie
Seller_IljBdhWypMNhx
Normally that message comes up if you have left the shipment for a bit (like over 24h) and the cookie expired. So if you refresh the page, it will lose your progress. We will take a screen shoot of the progress before refreshing the page, then put everthing back.
It is not ideal but works if you got a big shipment.
