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Changing images
Hello all,
I have been trying to change images of some ASINS for weeks. With all these ASINS, I notice that these images were once uploaded country-specific. However after how many times I have tried, the changes do not come through on the product page and continue to show the old (country-specific) images. With all my other products that never involved country-specific images, the images do come through correctly. Does anyone have experience with this and can please tell me how to fix this? The seller support cannot help me further and sends me from one so-called "specialized team" to another without then coming up with the solution.
Kind regards,
1 reply
Seller_G7Fiz6kn0e7vX
Hi,
I'm having the same issue for over 8 months. Opening cases did not resulted in the problem being solved for me yet.
I can't delete the images from the image manager as well. When I try and check the network logs, I see an error is sent to the Amazon backend with the following error message:
solaria_deletion_noretry
I'm still trying to get this solved on a daily basis
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