Manage returns on seller fulfilled order.
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Seller_xYBW6o06hmGqz

Manage returns on seller fulfilled order.

Who bears the cost of return shipping if the buyer has chosen the option of incompatible or not useful on the return?

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Manage Buyer Experience
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Seller_d8YGbIjNqwFxn
In reply to: Seller_xYBW6o06hmGqz’s post

The buyer is responsible for paying return shipping cost

Reasons are listed here

https://sellercentral.amazon.co.uk/help/hub/reference/G202080050

and listed in the table here

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Seller_VUcjClrPIVFRy
In reply to: Seller_xYBW6o06hmGqz’s post

For the reason Incompatible or not useful for intended purpose, the buyer is responsible.

For reference; Return Reason codes for Prepaid Returns

Although be aware of buyers choosing the wrong option in order for the return to be free.

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