My account is found related to another account but I don't the owner of the related account
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Seller_myBscLiMk6iCz

My account is found related to another account but I don't the owner of the related account

Hi,

My account is found related to another account. I have checked with everyone in my friends, family, and all my colleagues but I am unable to find the related account. Now Amazon support team is saying that I have to identify the related account or else I won’t be able to reactivate my account. To be honest, I don’t have any clue who is the owner of the account found related to my account. Kindly guide me how can I resolve this issue. Your comments will be highly appreciated. Thanks

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Seller_NoMNQDGnEW5Bx
In reply to: Seller_myBscLiMk6iCz’s post

Have you got the name of the related account? There are a lot of threads about this and if its the same name you’d be best checking them out

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Seller_Y4swbDZOJftjy
In reply to: Seller_myBscLiMk6iCz’s post

Hi

We have had the same issue and we have been trading on seller central for over 12 years . We where just deactivated overnight . We have no second account and the name of the company on Companies house has no relevance to us .Thompson Kelly Ltd ? trading on Amazon Es (Spain ) which we do not use .We have sent numerous responses to amazon ti no avail .

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Seller_myBscLiMk6iCz
In reply to: Seller_myBscLiMk6iCz’s post

@Mittu_Amazon Hi Mittu can you please extend your kind support on this issue.

Kindly note that my account is found related to LAS**W and I have explored every possible avenue to identify how my account is being related to LAS**W. I have changed my password and notified the Amazon’s support team that I am unable to find LAS W. I checked this account on social media, Company house directory, online forums and with my friends, family and colleagues. Unfortunately, I am unable to trace LAS**W. I have already filed an appeal and provide all my documents, including Company legal documents, bank statements, identity proofs, etc. Can you please extend your kind support and let me know the way forward. I will highly appreciate your comments on this issue.

Please note that there are many accounts found related to LAS**W. Please refer to the below thread.

Thanks and regards
Savvy_Mart_UK

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Seller_aBdIwE6B0aIjG
In reply to: Seller_myBscLiMk6iCz’s post

Hello @Savvy_Mart_UK,

Thank you for writing to us.

I do understand that you your account is not reinstated even after providing all the details. However the Appeals Team take decision based on the data they have.

As mentioned earlier

If Appeals Team is not able to substantiate your claim, they will not be able to consider your documents.

For better understanding, would you share us your last Performance Notification.

Regards,
Mittu

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