Buyer Seller Messaging
I have tried in vain to use Buyer-Seller Messaging. Of course not replying to a customer is a cardinal sin, so I’m completely in the Amazon doghouse. But I write my message, try to send, and am told there’s a field I haven’t filled…but I can’t this ‘field’ so I can’t send the message. Feels overly complicated.
4 replies
Seller_DdmPiA1p1S2Wu
That is really odd. So, this is on messages that you are just trying to reply to it sounds like, so the only thing you should need to do is type the reply in the reply box and click on, "Send". I haven't ever run across this issue. I just responded to a buyer yesterday with no problems. You may want to try clearing your cookies and cache in your browser and see if that helps, and if not, try a different browser to see if that makes a difference.
Seller_Hi7wbO2Kbo6bl
To reply to a message you can just reply through your "home" email system. It goes through buyer/seller messaging anyway.
Seller_nRFmxiQg4EGrw
I've never run across this, but have to ask if you are responding on a computer or using the app on your phone?
Perhaps try the other one and see if you have the same issue.
Seller_HFQWp5S58NGLU
post
Why cx getting the package they still wants the money back and amazon allowed them to get the refund and amazon go back at you now to deactivated ur acc and i cheap my products on times always any advice please
