Account Level Reserve higher than usual
Our account level reserve has been higher than usual (By £5-6K) since the start of July. Every time we request a disbursement the majority of the funds move back to the account level reserve.
Opened multiple cases and get nothing back - any ideas? Is there an email address we can contact?
8 replies
Seller_k2X0L9mVRT0pW
Have you checked this isnt DD+7 kicking in?
Simon_Amazon
Hello @Seller_n9WLg4AqwDuYI,
Here Simon from Amazon, happy to try to help.
Are you still impacted by this issue?
-Simon
Seller_IC5dxZRZpcM4T
isnt this the impact of the additional VAT on selling fees impacting the amount you can draw down?
Seller_3rnNe6uyWoo4m
send an email to eu-uk-reserve-policy-extension@amazon.co.uk
I sent this email on Wednesday and restrictions were lifted the next day. I’m a small seller so the risk might be less for me which is why it happened quickly. But good luck.
Dear Amazon. I would like to apply for an extension to the reserve policy on withdrawal of funds until September 2025.
Account name: ??????
Email: ??
Merchant token: A3??????????
Kind regards,
Mr/Mrs ???
