Return Reason: Wrong item was sent

Return Reason: Wrong item was sent. Buyers don&#39;t need to take photos to prove it? Actually, I didn&#39;t send it by mistake. The buyer lied. I think this BUG could benefit the bad guys.And I filed a claim, but Amazon won&#39;t support me

Return Reason: Wrong item was sent. Buyers don&#39;t need to take photos to prove it? Actually, I didn&#39;t send it by mistake. The buyer lied. I think this BUG could benefit the bad guys.And I filed a claim, but Amazon won&#39;t support me<img src="/communities/images/content/941811c4-a961-3fe7-8f76-7c4b9f960bdd/8e0a4617-eda5-4b1c-a241-27c5989f55ed.png">

Hello <forums-mention id="cddb0ae779b60115d0568cf094c8ee9c5f369402"></forums-mention>This is Roberto. Thank you for using our Forums. I have confirmed that the information provided by our Support team via Case: 14797415111 is correct. You still have the option to appeal the Safe-T claim decision for the Order in question:<a href="https://sellercentral.amazon.com/help/hub/reference/G202175000#hh-help-page-header-4" target="_blank">Reimbursement policy for prepaid return labels in the seller-fulfilled network</a><a href="https://sellercentral.amazon.com/help/hub/reference/G69126" target="_blank">Returns, refunds, cancellations, and claims</a>Regards,Roberto

Where can you see all the return reasons and comments like this for each return?

Return Reason: Wrong item was sent

13 replies

Roberto_Amazon

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