Hello, My Amazon Account Has Been Deactivated. Product Originality in the UK
Hello First of all
I was continuing my trade with Amazon UK stock and recently decided to stop this trade I wanted to continue this trade in Mexico
During this period I sold in Mexico for about 2 3 months and then my UK account was suspended due to product originality
Although my product was purchased from Amazon.com, I also talked to the entire Amazon account health team and they told me that there was no problem with the documents you provided, but Amazon stated that they were experiencing problems within themselves
My Mexico account was closed and I am waiting with my hands tied
I want to address the entire Amazon team from here
My Amazon Mexico account has been linked to my UK account
Why are you doing this? I will try to show you how much more my product is not fake. I hope my Mexico account will be opened soon and my UK account
Release of my funds and I hope my account will be active again
I wish everyone a good day and lots of sales
1 reply
Roxy_Amazon
Dear @Seller_6z6qw2IaXmG3b,
We understand the challenges you're facing with your Amazon accounts in the UK and Mexico. It's clear this situation is causing you significant concern and frustration. Let's address your concerns step by step.
"Why are you doing this? I will try to show you how much more my product is not fake. I hope my Mexico account will be opened soon and my UK account"
Could you provide more details about your selling process? Specifically, are you engaging in drop shipping or Amazon's fulfillment services?
"Release of my funds and I hope my account will be active again"
Concerning your funds, please note that after 90 days from the date of account deactivation, you can initiate the funds disbursement process.
We truly appreciate you sharing your experience on the sellers forum. The community and I are here to offer support and clarification if you need it.
Please let me know about your selling methodology and If you have any more questions or need further clarification, please don't hesitate to ask. We're here to help you navigate this challenging situation.
Access the page Responsible Sourcing documentation request requirements and Amazon Anti-Counterfeiting Policy for more information.
Best,
-Roxy
