Suspicious Call from +1 208 508 8586
Dear Amazon Authorities,
I am writing to report a suspicious call I received today from +1 208 508 8586. The caller claimed to be from Amazon and accessed a significant amount of my personal information, including my shipping plans, inventory count, and past sales history. This information is extremely sensitive and I am deeply concerned about how the caller obtained it.
I know that Amazon does not typically initiate calls to sellers without prior request, but in this instance, the caller was able to provide me with details that only I and Amazon could access. This leads me to believe that the call may have been a scam or phishing attempt.
I am asking for your help in investigating this matter. Please verify whether this phone number is associated with Amazon and identify the caller. I also ask that you investigate whether this is a fraudulent or malicious act and take appropriate action if necessary.
8 replies
Seller_z3XfkorVSmnEY
This is not Amazon support, but a forum for Amazon sellers. You should create a support case.
LeviDylan_Amazon
Hello @Seller_pE0IHdimoLHXf,
Thank you for posting concerns with your account here on the Seller Forums.
"I am writing to report a suspicious call I received today from +1 208 508 8586. The caller claimed to be from Amazon and accessed a significant amount of my personal information, including my shipping plans, inventory count, and past sales history. This information is extremely sensitive and I am deeply concerned about how the caller obtained it."
I see that you received a questionable call from someone claiming to be from Amazon and you would like to learn if this was from us or if this was a spam attempt.
"Thanks for the information, I reported the situation to Amazon, they took my account under surveillance, and I think there is no change possible, I don't think there will be a problem, my extra security measures are good."
You mentioned that you have reported this to us and we are monitoring this for you. Can you share the Case ID here so the moderating team and I can check on this for you? Your safety is very important to us.
If you have any additional questions or concerns, please don't hesitate to reach back out. We the moderating team and the community are here to support you.
Wishing you the best,
LeviDylan
Emet_Amazon
Hello @Seller_pE0IHdimoLHXf,
Thank you for following up with your case ID.
Thank you for your follow-up. Case Id=15598982641 I think that should be enough.
After looking over the case provided, it would appear the appropriate teams have reviewed the situation and advised to reach back out if you noticed any changes to the account.
As I do not see any additional communication, can you confirm if there were any changes to the account that you notice that needs to be reported or documented?
If not, there should not be any additional required actions from your end. If you notice any suspicious, please create a new case with examples of the situation. Additionally, if you receive a suspicious call or email in the future you can also utilize our report a scam public help page.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
