Hi @ Ezra_Amazon Our Cases Ids 10698220782, 10698885322

We are facing a real critical situation related to price conversion GBP to Swedish krona.

We enrolled into Amazon's (Remote Fulfilment with FBA program) 2 days ago but we are facing a MAJOR issue with price conversion in Sweden marketplace as Amazon should have converted price from GBP to Swedish Krona (1GBP = 13.69kr) but we are getting orders on same price as it is UK base market.

For example: Product selling price in UK market is £10.99 and getting orders for 10.99kr while Sweden selling price should have been over 150kr.

We have stopped the (Remote Fulfilment with FBA program) and contacted Seller support through Call, Chat and email in both UK and Sweden market but as usual have not got any response to cancel all the Sweden market orders of last 48 hours. All orders are on same ASIN as price is too low customers ordering bulk quantities.

There are total 105 orders of same ASIN we want to cancel or get compensation for them.

Please note: Except that specific ASIN in Sweden market all other ASIN's have correct prices conversion in Sweden and all other marketplaces enrolled in Remote Fulfillment so this is not because of BIL.

If you have any answers, that would be great.

Kind Regards,

I've tried to get an answer from Amazon but all they tell me is that amazon.ie is not fully operational in all areas but they don't seem to know if remote fulfilment will be available. At present I can use remote fulfilment to send FBA stock to 6 countries Spain, Germany, Italy, France, Sweden and Netherlands, but for some reason FBA is not available to Belgium or Poland (unless I send stock to warehouses in those countries). Does anyone know if Ireland will be added to the list of 6 countries that currently offer FBA remote fulfilment?

We've recently enrolled in EU remote fulfilment (via FBA) for our products and have had no issue in setting our base sale prices/listings for the EU marketplace, but have noticed that non-prime shipping is always set at EUR 4.99 - with no option of receiving free delivery once a certain basket spend has been met.

I'm aware that it's free for prime customers.

We would ideally factor the increased remote fulfilment fee into our sale price and instead offer free shipping (with a certain basket spend, like it works in the UK marketplace), but cannot see anywhere specific to do this or set it.

I've read the remote fulfilment seller university articles but it doesn't specify this, nor can I find any similar discussions for this particular query. Is there a way to set the delivery charge for various EU marketplaces?