discussion.wHy amazon make all inventory stranded for account verification update of old sellers . I have been selling for 3 years now but due account verification update my inventory is stranded and causing me lost sales . Can anyone help ? Is this normal?

My inventory was stranded due to an ambiguous account verification issue.

The account verification team has asked for the following so far:

1. KYC documents
2. Bank Account information
3. Remove one individual as Beneficial Owner

Since my account is restricted due to failed account verification, I have been unable to upload documents or share the required information through Seller Central. Email responses from the support team have been slow and the account verification team hasn't responded in over 10 days.

Please help me understand how to complete the account verification issue so my inventory is no longer stranded. I can share all the necessary information if I know what to send.

Hello Julia, I found you through Amazon form. Can you help me with my problem?

My inventory was stranded due to an ambiguous account verification issue.

The account verification team has asked for the following so far:

KYC documents

Bank Account information

Remove one individual as Beneficial Owner

Since my account is restricted due to failed account verification, I have been unable to upload documents or share the required information through Seller Central. Email responses from the support team have been slow and the account verification team hasn't responded in over 8 months

Please help me understand how to complete the account verification issue so my inventory is no longer stranded. I can share all the necessary information if I know what to send.