Disbursement inactive in all marketplaces
your disbursements were withheld across your Amazon Accounts worldwide because we have become aware of activity on your Amazon EU account that is not in compliance with Amazon policies: the country of establishment of your business does not match with your registered business address. Please note that a failure to take action on your side might result in suspension of your selling account. Remember: It’s the responsibility of each Amazon seller to ensure they are compliant with all applicable laws; please seek professional advice if you are unsure of your obligations. Login to your amazon.de or amazon.co.uk seller central account To release your funds, if you are logging in 1)amazon.de account, please contact https://sellercentral.amazon.de/help/hub/support/browse-GB-visa-filing-VISA-acronym 2)amazon.co.uk account, please contact https://sellercentral.amazon.co.uk/help/hub/support/browse-GB-visa-filing-VISA-acronym and provide the following information: 1. Confirmation of the country of establishment of your business - this is the country in which your legal entity is incorporated or you are resident if you are a private individual. 2. An explanation of why the country of your Merchant Business Address does not, or has not, reflected your country of establishment (https://sellercentral.amazon.de/sw/SSR/BusinessKYCInfo/spaDashboard/) (https://sellercentral.amazon.co.uk/sw/SSR/BusinessKYCInfo/spaDashboard/ 3. Any documentary evidence supporting the above explanation. Once you provide this information and documentation to us, we will review and share the result with you within 14 business days.
Seller_esvgLzKXw2YAl
Lot’s of threads about this.
Take a look in the account health topic.
Seller_HS461iLeDSxVR
When did you receive this?
Winston_Amazon
Hello all,
Moving thread to the Account Health category for better assist as the discussion here relates more to that issue. Please feel free to keep posting.
Seller_VJ4XoAkjDpjPH
Hello @iBUYSTORE1,
My name is Abella. I comprehend that your query pertains to the “Account re-activation”
I appreciate you sharing information about the status of your current account. My aim is to offer additional advice on the subsequent actions to take.
Thank you @NEil @ALL_WAYS_MART for the inputs.
To enable the team to conduct a review, kindly submit the relevant documents by clicking on the “Reactivate Your Account” button in the Account Health dashboard.
If you have already submitted the relevant documents and are waiting for an update, please be aware that you can expect assistance as soon as possible. However, we are unable to provide a specific timeframe for resolution. Rest assured that our team is working diligently to address your situation. We appreciate your understanding regarding the uncertainty of the timeline and thank you for your patience.
You have been remarkably patient in this regard. We encourage you to wait for the investigation to be completed and would request you to keep a check on Performance notification.
Your patience is highly appreciated. You can refer this Post for further reference.
In case you require additional assistance, feel free to post your query here, and either we or any of the Sellers on the forum will be happy to assist you.
Regards,
Abella.
