Hello, I have enrolled my ASIN B09WHS429T in the European expansion accelerator programme last year, which worked successfully and my stock was being sent from my source marketplace (UK). Following this, I had some stock sent directly to France, as this market did well.

Now that my inventory in France has run out (new stock coming in 2 months!) I want to revert to EEA and sell my UK stock. I filed a case about this before running out of inventory and was told the transition would be seamless, but it’s not.. I’ve changed the “source” market to the UK (from France) as per one case worker’s advice, but beyond this not taken any steps.

Please note I do not have a French VAT number (I do not go above the required threshold for this), and was successful with EEA before.)

The caseworkers are now investigating it for many days, and keep going around in circles, so I want to file a case here to see if one of your experts can help please! I was making sales every day in France so am now losing revenue, and I worry these new customers can’t order my tea anymore.

CASE ID: 10846342702

ASIN: B09WHS429T

SKU: 5070000672601