Power of Attorney
Hello, I am losing the will to live!
Amazon have stopped me selling until I upload a Power of Attorney letter (this was only done in June) and now they want another. I used a direct link to a template last time but I can't seem to find it now. Anyone know where I can find this.
Thank you
6 replies
Seller_ZVAz3d5lZuGid
Are you sure it is a Power of Attorney they want ? - it's just that they have used that term before, when they are actually just wanting proof of your UTR or another document from HMRC such as Notice to Complete Self-assessment etc.
Seller_wQ3htKyU885lu
Hello @Seller_HWgGHyAtpEX7o,
This is Susie from Amazon, here to assist you with your concerns.
Hello, I am losing the will to live!
Amazon have stopped me selling until I upload a Power of Attorney letter (this was only done in June) and now they want another. I used a direct link to a template last time but I can't seem to find it now. Anyone know where I can find this.
We're sorry for any inconvenience this has caused to you. We'd like to help resolve the issue for you.
Do help us understand the issue better by providing us with a screenshot of the email notification received so we can review and assist further.
Please follow the steps below:
Go to your Seller Central Account > Performance > Select Performance Notification
Kindly feel free to post on the same thread for any further queries. The Forums community and I, are here to support you.
Regards,
Susie
Seller_tCLZiR2ebaZBR
Hi. i got the same notification about 2 months ago. they want an up to date letter from HMRC with your UTR on it. I just called HMRC and the letter was sent about a week later. i scanned it uploaded it and no more issues.
Seller_69mJIa08CKJce
Hi there - i recently through the same process and received an email last week to say that my info has now been verified. On your "account info" does it show the "identity information" in red - and when you click on it , it looks like amazon want a power of attorney letter. I was stuck with that for a week - as a sole trader , did they want me to draft a letter saying that i was giving myself authority to operate my own business !
Found an old thread in the forum from around 6 months ago and a reply said that amazon are looking for confirmation of your UTR number - as seen on a self assessment statement etc.
I logged in to my HMRC account , had to click a few buttons to find info (dont use the account very often) and found a link that says "statements" - which then lists all of your self assessment statements - downloaded the most recent - then went to the box on amazon that asks for power of attorney , uploaded and submitted it for approval - 3 days later - sorted !
The little box at top of the page that says you currently have selling restrictions has also now disappeared
If you are still stuck with this - then i hope this is of some help to you
