Proof of Affiliation between brand and Barcode Owner?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
user profile
Seller_ZM4L2XLMmuRO9

Proof of Affiliation between brand and Barcode Owner?

I was creating a listing of Brand N with my own UPC which I directly bought from GS1, but keep receiving error 8572. The Brand N was enrolled in Amazon Registry by another seller and I have been approved by them to use Brand N to list new products. Amazon asks me to provide Proof of Affiliation between brand N and Barcode Owner. I have tried the following ways:

1. Asked the trademark owner to write a letter stating that they authorize us to use our own UPC. - case ID 13990693911

2. Asked the seller to write a letter stating that they authorize us to use our own UPC - case ID 14040467541

Both received the same reply from Amazon:

"Proof of Affiliation is invalid since it shows no affiliation between the Brand and the GTIN Owner. Kindly provide a valid Proof of Affiliation between the Brand N & Barcode Owner “x Inc.”.

@Sandy_Amazon Would you please take a look at my cases? Who is the brand owner Amazon is asking for? What exactly document Amazon want?

131 views
1 reply
Tags:Global Trade Item Number, Listings
00
Reply
1 reply
user profile
Blake_Amazon

Hey @Seller_ZM4L2XLMmuRO9, you may be better assisted in the Manage Your Brand category of the Forums, but I did find this thread where Sandy described a similar issue and its resolution.

-Blake

00
Follow this discussion to be notified of new activity