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Seller_2Su3bcJXQR0sO

Account Health Assurance (AHA) - Just launched in US - Coming Soon to UK

Amazon_NewsAmazon News

1d

Today, we are launching Account Health Assurance (AHA), a new benefit for sellers who consistently achieve a high Account Health Rating (AHR). With Account Health Assurance, we will no longer deactivate your selling account as long as you work with us to resolve any issues.

We have heard that you want greater visibility into your account health and risk of deactivation. We recently launched the Account Health Rating, which indicates your risk of account deactivation. Now, with Account Health Assurance, we are excited to offer this new benefit to sellers with a strong track record – providing greater peace of mind that your account will not be deactivated.

Account Health Assurance is a benefit for professional sellers in our US and Canada stores (other countries will be launched over the coming months) who maintain an AHR score of 250 or higher for at least 6 months (with no more than 10 days where their AHR dropped below 250), and have a valid emergency contact number on file.

When you encounter an issue that would otherwise result in account deactivation, an account health specialist will proactively reach out and explain step-by-step what the issue is and how to address it. As long as our team can reach you within 72 hours and you work with us to address the account issues, your selling account will not be deactivated. By knowing that your account health is safe, you can spend more time focused on growing your business.

When you become eligible for Account Health Assurance, you will be enrolled automatically and will receive an email notification. There is no charge for Account Health Assurance.

See if you are eligible , or learn more about Account Health Assurance .

831 views
25 replies
Tags:Account Health, Deactivated
130
Reply
0 replies
user profile
Seller_lljyzgTxr5fgI

Sounds good to me. Anything that helps sellers safeguard their accounts, especially via talking to a human, is welcome.

100
user profile
Seller_DROodOAYHftnc

Agreed, encouraging, and hopefully more clear, understandable, and transparency in what has caused the deactivation, but am wondering what criteria they will use for yet another metric to meet ?!

30
user profile
Seller_IotgWgSZV4UrT

For now.
Looks like a typical Amazon bait and switch tactic.

10
user profile
Seller_f5cnodyVjLD4S

This received rather a lukewarm reception in the US to say the least. Let’s hope it gets tweaked before coming over here!

00
user profile
Seller_2Su3bcJXQR0sO

Anything to welcome the dreaded nightmare scenario of logging in one morning to find your account is deactivated. Anything to sieve between the chaff and grain [sellers].

00
user profile
Seller_dTPPOE3wi8Ow7

It’s how it should be period, there shouldn’t even be an eligibility to it,however it’s a welcome either way for offering peace of mind

00
user profile
Seller_rCLAGPpDHXZ5S

It will help the sellers to focus on business. Great initiative

00
user profile
Seller_Yja9oH7DLHk2I

Has anyone in the UK got the new points score system yet?
Mine still just shows the 3 colours.

10
user profile
Seller_GJB0Xc3R2ydPq

Sounds fantastic, as long as you get someone who actually works with you to resolve.

Ive lost count the amount of times over 10 years, ive fell foul when ive done nothing wrong and tried to work with Amazon to resolve and got knowwhere - then my only resort was to hold my breath for 6 months until its gone away…

Positive though, really hope they do a good job of this. We all need it

10
user profile
Seller_YDvo8TU3sOyO5

thanks Amazon very positive news this is far better than the unhealthy stance before which was causing seller anxiety and ill health. We were surviving on egg shells.

00
user profile
Seller_2Su3bcJXQR0sO

Account Health Assurance (AHA) - Just launched in US - Coming Soon to UK

Amazon_NewsAmazon News

1d

Today, we are launching Account Health Assurance (AHA), a new benefit for sellers who consistently achieve a high Account Health Rating (AHR). With Account Health Assurance, we will no longer deactivate your selling account as long as you work with us to resolve any issues.

We have heard that you want greater visibility into your account health and risk of deactivation. We recently launched the Account Health Rating, which indicates your risk of account deactivation. Now, with Account Health Assurance, we are excited to offer this new benefit to sellers with a strong track record – providing greater peace of mind that your account will not be deactivated.

Account Health Assurance is a benefit for professional sellers in our US and Canada stores (other countries will be launched over the coming months) who maintain an AHR score of 250 or higher for at least 6 months (with no more than 10 days where their AHR dropped below 250), and have a valid emergency contact number on file.

When you encounter an issue that would otherwise result in account deactivation, an account health specialist will proactively reach out and explain step-by-step what the issue is and how to address it. As long as our team can reach you within 72 hours and you work with us to address the account issues, your selling account will not be deactivated. By knowing that your account health is safe, you can spend more time focused on growing your business.

When you become eligible for Account Health Assurance, you will be enrolled automatically and will receive an email notification. There is no charge for Account Health Assurance.

See if you are eligible , or learn more about Account Health Assurance .

831 views
25 replies
Tags:Account Health, Deactivated
130
Reply
user profile

Account Health Assurance (AHA) - Just launched in US - Coming Soon to UK

by Seller_2Su3bcJXQR0sO

Amazon_NewsAmazon News

1d

Today, we are launching Account Health Assurance (AHA), a new benefit for sellers who consistently achieve a high Account Health Rating (AHR). With Account Health Assurance, we will no longer deactivate your selling account as long as you work with us to resolve any issues.

We have heard that you want greater visibility into your account health and risk of deactivation. We recently launched the Account Health Rating, which indicates your risk of account deactivation. Now, with Account Health Assurance, we are excited to offer this new benefit to sellers with a strong track record – providing greater peace of mind that your account will not be deactivated.

Account Health Assurance is a benefit for professional sellers in our US and Canada stores (other countries will be launched over the coming months) who maintain an AHR score of 250 or higher for at least 6 months (with no more than 10 days where their AHR dropped below 250), and have a valid emergency contact number on file.

When you encounter an issue that would otherwise result in account deactivation, an account health specialist will proactively reach out and explain step-by-step what the issue is and how to address it. As long as our team can reach you within 72 hours and you work with us to address the account issues, your selling account will not be deactivated. By knowing that your account health is safe, you can spend more time focused on growing your business.

When you become eligible for Account Health Assurance, you will be enrolled automatically and will receive an email notification. There is no charge for Account Health Assurance.

See if you are eligible , or learn more about Account Health Assurance .

Tags:Account Health, Deactivated
130
831 views
25 replies
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user profile
Seller_lljyzgTxr5fgI

Sounds good to me. Anything that helps sellers safeguard their accounts, especially via talking to a human, is welcome.

100
user profile
Seller_DROodOAYHftnc

Agreed, encouraging, and hopefully more clear, understandable, and transparency in what has caused the deactivation, but am wondering what criteria they will use for yet another metric to meet ?!

30
user profile
Seller_IotgWgSZV4UrT

For now.
Looks like a typical Amazon bait and switch tactic.

10
user profile
Seller_f5cnodyVjLD4S

This received rather a lukewarm reception in the US to say the least. Let’s hope it gets tweaked before coming over here!

00
user profile
Seller_2Su3bcJXQR0sO

Anything to welcome the dreaded nightmare scenario of logging in one morning to find your account is deactivated. Anything to sieve between the chaff and grain [sellers].

00
user profile
Seller_dTPPOE3wi8Ow7

It’s how it should be period, there shouldn’t even be an eligibility to it,however it’s a welcome either way for offering peace of mind

00
user profile
Seller_rCLAGPpDHXZ5S

It will help the sellers to focus on business. Great initiative

00
user profile
Seller_Yja9oH7DLHk2I

Has anyone in the UK got the new points score system yet?
Mine still just shows the 3 colours.

10
user profile
Seller_GJB0Xc3R2ydPq

Sounds fantastic, as long as you get someone who actually works with you to resolve.

Ive lost count the amount of times over 10 years, ive fell foul when ive done nothing wrong and tried to work with Amazon to resolve and got knowwhere - then my only resort was to hold my breath for 6 months until its gone away…

Positive though, really hope they do a good job of this. We all need it

10
user profile
Seller_YDvo8TU3sOyO5

thanks Amazon very positive news this is far better than the unhealthy stance before which was causing seller anxiety and ill health. We were surviving on egg shells.

00
user profile
Seller_lljyzgTxr5fgI

Sounds good to me. Anything that helps sellers safeguard their accounts, especially via talking to a human, is welcome.

100
user profile
Seller_lljyzgTxr5fgI

Sounds good to me. Anything that helps sellers safeguard their accounts, especially via talking to a human, is welcome.

100
Reply
user profile
Seller_DROodOAYHftnc

Agreed, encouraging, and hopefully more clear, understandable, and transparency in what has caused the deactivation, but am wondering what criteria they will use for yet another metric to meet ?!

30
user profile
Seller_DROodOAYHftnc

Agreed, encouraging, and hopefully more clear, understandable, and transparency in what has caused the deactivation, but am wondering what criteria they will use for yet another metric to meet ?!

30
Reply
user profile
Seller_IotgWgSZV4UrT

For now.
Looks like a typical Amazon bait and switch tactic.

10
user profile
Seller_IotgWgSZV4UrT

For now.
Looks like a typical Amazon bait and switch tactic.

10
Reply
user profile
Seller_f5cnodyVjLD4S

This received rather a lukewarm reception in the US to say the least. Let’s hope it gets tweaked before coming over here!

00
user profile
Seller_f5cnodyVjLD4S

This received rather a lukewarm reception in the US to say the least. Let’s hope it gets tweaked before coming over here!

00
Reply
user profile
Seller_2Su3bcJXQR0sO

Anything to welcome the dreaded nightmare scenario of logging in one morning to find your account is deactivated. Anything to sieve between the chaff and grain [sellers].

00
user profile
Seller_2Su3bcJXQR0sO

Anything to welcome the dreaded nightmare scenario of logging in one morning to find your account is deactivated. Anything to sieve between the chaff and grain [sellers].

00
Reply
user profile
Seller_dTPPOE3wi8Ow7

It’s how it should be period, there shouldn’t even be an eligibility to it,however it’s a welcome either way for offering peace of mind

00
user profile
Seller_dTPPOE3wi8Ow7

It’s how it should be period, there shouldn’t even be an eligibility to it,however it’s a welcome either way for offering peace of mind

00
Reply
user profile
Seller_rCLAGPpDHXZ5S

It will help the sellers to focus on business. Great initiative

00
user profile
Seller_rCLAGPpDHXZ5S

It will help the sellers to focus on business. Great initiative

00
Reply
user profile
Seller_Yja9oH7DLHk2I

Has anyone in the UK got the new points score system yet?
Mine still just shows the 3 colours.

10
user profile
Seller_Yja9oH7DLHk2I

Has anyone in the UK got the new points score system yet?
Mine still just shows the 3 colours.

10
Reply
user profile
Seller_GJB0Xc3R2ydPq

Sounds fantastic, as long as you get someone who actually works with you to resolve.

Ive lost count the amount of times over 10 years, ive fell foul when ive done nothing wrong and tried to work with Amazon to resolve and got knowwhere - then my only resort was to hold my breath for 6 months until its gone away…

Positive though, really hope they do a good job of this. We all need it

10
user profile
Seller_GJB0Xc3R2ydPq

Sounds fantastic, as long as you get someone who actually works with you to resolve.

Ive lost count the amount of times over 10 years, ive fell foul when ive done nothing wrong and tried to work with Amazon to resolve and got knowwhere - then my only resort was to hold my breath for 6 months until its gone away…

Positive though, really hope they do a good job of this. We all need it

10
Reply
user profile
Seller_YDvo8TU3sOyO5

thanks Amazon very positive news this is far better than the unhealthy stance before which was causing seller anxiety and ill health. We were surviving on egg shells.

00
user profile
Seller_YDvo8TU3sOyO5

thanks Amazon very positive news this is far better than the unhealthy stance before which was causing seller anxiety and ill health. We were surviving on egg shells.

00
Reply

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