Why are Some Seller Feedbacks for 60 days Other for Lifetime?
I've noticed some sellers have 60 Day Feedback Metric shown & others have Lifetime...
It Matters Since So Few Buyers do "Feedbacks"...
One Crank Feedback Can put your account at risk...
2 replies
Cade_Amazon
Hello @Seller_awYU0oH8skccg,
Thank you for utilizing the seller forums. I hope all is well.
Per our Order Performance program policy, the order defect rate metrics can affect an account during a given 60-day period and all sellers must maintain the order defect rate under 1 %.
Feedbacks will remain on the account but after the 60-day time frame, it will no longer affect the account. If the feedback includes obscene or profane language, personal information or seller specific information, or if the feed back is a product review, it may be eligible for feed back removal.
Do you have any feedback that are affecting your account?
The forums community and I are here to assist you. Please let us know if you have any additional questions or concerns from this point forward.
Best,
Cade
