Seller_9KhfscasW4TrD
VTR - Self Delivery Option
Hi,
I ship my goods with my own logistics. However, it is not accepted by Amazon.
What can I do about this?
Thanks,
Kam
Tags:Account Health
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3 replies
Seller_ZJhFeE3tNKzfh
Self Delivery is an option though when confirming shipment and amazon state several times in the VTR pages that self delivery orders are ignored for VTR purposes
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Seller_ZVAz3d5lZuGid
Why do you say it is not accepted by Amazon ? You do still need to confirm shipment and choose 'self-delivery'.
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Sarah_Amzn
Hello @Seller_9KhfscasW4TrD,
Adding to @Seller_ZJhFeE3tNKzfh and @Seller_ZVAz3d5lZuGid points, these help pages might address your questions:
What should I do if I do not use an integrated carrier or use self-delivery?
- If your preferred carrier name doesn’t appear in drop-down under Confirm dispatch section, select Carrier name as “Other” and enter the name of your non-integrated carrier and delivery service. The Delivery Service will automatically populate as “Other”. You can enter a valid delivery service. Provide the tracking information if available so that the customers can track their shipments through the carrier website. Shipments sent through non-integrated carriers will not be considered while calculating Valid Tracking Rate performance. If you deliver shipments through your own logistics, select “Self-delivery” as Carrier and Delivery service when you confirm shipment.
Please don't hesitate to ask if you have other doubts.
Kind regards,
Sarah.
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