Hi, I need some help with an IP complaint which I think is wrong.

1. this trade mark is available in the UK trade mark office and the current status is under examination, not registered, so this trade mark has not yet received protection.

2. these products are all made by me, the earliest products have been sold in 2022, but this seller only grabbed the brand on 2 July 2024, and follow the sale of my products to ask me to take down all the products, and even placed a malicious order to me to threaten me, I have no choice but to take down the products.

3. by the time I received the complaint. My products have been off sale for more than 1 week, so I have not sold my products even after this seller's trademark registration, so this complaint is unfounded.

I cannot understand one point, which is that I sold a certain product without knowing the infringement and did not issue an order. I received a genuine complaint and cannot remove the warning. Does anyone know how to solve it

I've recently encountered a troubling situation regarding my Amazon seller account. I received a trademark infringement complaint from a scammer based in Taiwan, which has led to my product link being suspended. They are trying to extort me with baseless claims.

I want to emphasize that I possess a registered trademark in the UK (Trademark Number: UK00004125806) and have already completed the necessary filing procedures. I submitted an appeal, but the review process has been incredibly frustrating, with the team seemingly making it difficult for my case to be approved.

Here are the complaint IDs related to this issue:

10511795442

10511795442

10511795442

10511790572

10511795442

10699883112

10699883112

I have discovered that certain Amazon employees may be colluding with third-party scammers to extort sellers like me. My previous sales volume was about £10,000 a day, and now it has completely dropped to zero due to this false complaint.

I urge the Amazon team to take this issue seriously and investigate it thoroughly. Please provide a prompt response to restore my link.

Thank you for your attention.

@Seller_mIRnuhdx7l5sN@Seller_iTgjdgiRqiPsn @Seller_DNQGSsdC7DccM @Seller_TSXM2A5nxWSuH @Seller_hnDMgUKxMh1V4