Strange email from Amazon, is it fake?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
user profile
Seller_GiBBxQd3XzElt

Strange email from Amazon, is it fake?

Hi Everyone,

I got an email, apparently from Amazon, last night. The email states that they are conducting a review of my account. They said they need to verify some details. The email is as below:

We are conducting a review of your account. Within 14 days, please upload the information requested to our secure document upload page: [https://sdu.amazon.co.uk] If we do not receive this information within 14 days, your account may be closed.

When I click the link I get a warning on my web browser stating that it needs to install a certificate and only do this if I trust it.

The email address it ‘seems’ to come from is account-confirmation-eu@amazon.co.uk.

I contacted seller support asking if the email is real or not, and also sent a screenshot of the ’ install certificate message’, but they have sent a generic email pointing me to the help page about phishing on the Amazon site. This doesn’t answer the question of if the email is real or not.

Can someone please tell me if https://sdu.amazon.co.uk is real? When I hover over the link it starts with this and then has a long line of letters and numbers.

I don’t want my account to be disabled, but I just can’t tell if the email is real or not.

I have 0 performance issues. Never had any issue at all in the past.

178 views
7 replies
Tags:International expansion
00
Reply
user profile
Seller_f5cnodyVjLD4S
Most helpful replyThis reply was marked most helpful by the original poster.

Hi,
This is normally done as a customer for a buyers account, but if you are able to confirm one of your contacts it will help prove who you say you are iro your seller account verification / re-verification.
Check your messages from your buyers account.
You will find that email in this link below.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=202188270

00
7 replies
user profile
Seller_n33KwLeg9XOvi

If there was issues with your seller account - usually you would see some flags / or notifications in the seller account.

If you only go by what an email says (and click on links in that email to log in to it) you could be asking for trouble.

00
user profile
Seller_f5cnodyVjLD4S
Most helpful replyThis reply was marked most helpful by the original poster.

Hi,
This is normally done as a customer for a buyers account, but if you are able to confirm one of your contacts it will help prove who you say you are iro your seller account verification / re-verification.
Check your messages from your buyers account.
You will find that email in this link below.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=202188270

00
Follow this discussion to be notified of new activity