New seller account problems
Hello guys, im going to try keep this short and sweet, apologies in advance.
So im new to the seller programme, iv done various validation for my accounts, but struggling to add my first product, its saying there is a problem saying
You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings.
now i haven’t actually used a credit card, i set up a business bank account for my amazon, i read a few posts from a a year or 2 back saying a debit card is fine to use i didn’t know if it was just amazons wording the account has been verifiying for over 24 hours, they also took money for all the different EU Stores and haven’t deposited the money back .
wondering if anyone else has had this problem recently and how to over come it.
any info would be appreciated
0 replies
Seller_7VbclcPFFRTnc
Have you added any sort of card details in the charge method section ?
If so, it can actually take 48 hours to verify
Seller_GPFySJVgvOXgC
so i have spoke to seller support and it seems that my debit card is a pre paid one and for the sub fee to come out i need to use a credit card… is there anything else you guys think i should know ? as i read something about refunds come out of the charge card, is this customer refunds ?