Christmas comes earlier on Amazon!
I can put my feet up already as Amazon decided that all my products will arrive on 30th December. I am posting everything Tracked 24 therefore that date is not accurate at all.
FREE delivery Tuesday, 30 December. Details
Or fastest delivery Saturday, 20 December. Order within 4 hrs 44 mins.
On-time delivery without promise extensions:
96.3%
but they still extend by at least two working days so I can be nearly perfect, closer to 100%
I am still selling elsewhere and I have some SFP orders here and the odd one that decides to pay the Premium delivery to get it at the same time as they would without it. Because Amazon have artificially extended the delivery dates. Oh and I can't save any changes to all my templates. I tried with Seller Support but it just confused them. The only positive note is that I won my appeal against the claim that a product I sell was counterfeit. I buy directly from the manufacturer.
Christmas comes earlier on Amazon!
I can put my feet up already as Amazon decided that all my products will arrive on 30th December. I am posting everything Tracked 24 therefore that date is not accurate at all.
FREE delivery Tuesday, 30 December. Details
Or fastest delivery Saturday, 20 December. Order within 4 hrs 44 mins.
On-time delivery without promise extensions:
96.3%
but they still extend by at least two working days so I can be nearly perfect, closer to 100%
I am still selling elsewhere and I have some SFP orders here and the odd one that decides to pay the Premium delivery to get it at the same time as they would without it. Because Amazon have artificially extended the delivery dates. Oh and I can't save any changes to all my templates. I tried with Seller Support but it just confused them. The only positive note is that I won my appeal against the claim that a product I sell was counterfeit. I buy directly from the manufacturer.
7 replies
Seller_7aV9GGKijpErb
happend to me too with tens of thousands of items in available status in FBA., will be looking into this in the next few weeks as seriously unacceptable from amazon
Seller_tQCfsb3zoC4AP
I lost an appeal against a counterfeit claim despite have the backing of the distributors the manufacturer the leicence holder and the brand and also the person who made the complaint has stated they where wrong to make the complaint.
Reason refused was that the invoice was over 365 days old even though the stock levels are correct from that invoice and I cannot get in contact with the team involved they only accept if the invoice is less than 365 days
Seller_IQo80d99W2DzP
We had the same, my competitor on FBA with Amazon as the courier will arrive faster than us it says.
I tried Automated RM Tracked 24, Automated DPD and SFP, and all showed different dates, even though the same service used!
FBA was supposed to be not favoured over other methods, by law, but it still seems that Amazon show FBA as Next day delivery, even when that is not the case.
