Hi my other account is locked due to a suspicious activity in my buyer account they closed my buyer account but seller account is still active and the only reason is I am locked out to login

My account was locked and the message on the screen "We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance."

Now my account directed to European market.

For last month I am trying to contact seller central support and provided all the necessary information via email, but getting the same reply that "We received your submission but do not have enough information to reactivate your account at this time."

I need to contact legal department to move forward. Neither I am able to talk to support team, nor they provided exact instruction what they are looking for.

Can someone provide the Amazon legal department phone number or email.

Hi,

after changing the store name and bank account our primary seller account is locked. Every time I try to log in I get the following message:

"Account locked temporarily - We have detected unusual activity on your account and have locked it temporarily. Please contact customer service for further assistance."

I have contacted seller support from my secondary personal account. But with no success. Does anyone knwo how this can be solved?

I also don't undestand why I'm always sent from seller support to buyer support with this issue. There are some other discussions in this forum, but they give no solution to the problem. E.g.

https://sellercentral.amazon.de/seller-forums/discussions/t/24e925e7-a821-4483-a860-bea71d4550dc?postId=24e925e7-a821-4483-a860-bea71d4550dc

https://sellercentral.amazon.de/seller-forums/discussions/t/4d204840-23e6-4b10-b96b-892081302886?postId=4d204840-23e6-4b10-b96b-892081302886

Appreciating any help

Kai