GTIN and GTIN exemptions errors

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Seller_OirO3dEHuuKi0

GTIN and GTIN exemptions errors

Hi all,

Anyone come across this problem when trying to list a new item? I've got some items with a GTIN-13 and some that I list under an exemption, which I've had approved long ago.

Whichever way I go with these, entering the GTIN-13, or confirming I don't have a GTIN and have an exemption, I get this error; "The value specified for the field is lesser than the minimum allowed value."

This is despite knowing the GTIN-13 is correct and that the exemption is in place, as I've used it before.

Anyone had this?

Cheers

Steve

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Sarah_Amzn

Hello @Seller_OirO3dEHuuKi0,

This is Sarah with Amazon.

Have you tried to reach out to Seller Support? If yes, could you please share the Case ID?

Best regards,

Sarah.

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