How do I not allow returns due to food safety reasons
My listing currently says "Eligible for Return, Refund or Replacement within 30 days of receipt" however the products are perishable items intended for human consumption, and are not able to be resold once shipped from us, therefore we are not able to accept returns or exchanges. How do I get the return status to be "Non-returnable due to food safety reasons". Thanks for your help!
2 replies
Seller_Hi7wbO2Kbo6bl
See if this page will help
(scroll down to ...
Offer or remove returnless resolutions for specific SKUs
Tatiana_Amazon
Hi @Seller_oIVILCO5i9w9K,
As a commitment to our customers, all sellers are required to abide by the Amazon returns policy which allows for returns on nearly all items within the given return window - this does include grocery items.
@Seller_Hi7wbO2Kbo6bl, already provided a link, but Returnless Resolutions would be a good option if you are not looking for the items to be sent back to you. However, a refund must still be processed.
Let me know if you have any questions!
Tatiana
