selling account in an inactive status.
I am a new account, the product has been put on the shelves, but there is no sale yet, the collection and payment are normal, and the credit card is normal. 2323-06-19 Received email, US stores： selling account in an inactive status.
The case was sent to Amazon customer service and the credit card was verified. Set up the account according to the requirements, and today the account is still selling account in an inactive status.
Customer service finally told me：“Upon reviewing your accounts, they have been Blocked or Frauded or have had their listings put into Staging.”What does that mean?
I don't know what to do next? please help. Thanks
2 replies
Seller_aV1Bh32hE0KND
Try updating your Account Info > Charge Methods.
Enter a valid credit card (not a debit card); Amazon will charge a debit card for fees but in order to start selling you need an actual credit card (with a line of credit).
→ Bank account and credit card information for your seller account
Quincy_Amazon
Hello @Seller_GG0inpoESRQdP,
Thank you for posting your inquiry to the Forums.
Based on the notifications you provided, I would suggest following the steps provided by @Medic to update your charge method. Please advise whether updating your charge method was successful or if you are still experiencing this concern. If so, I would suggest opening a case with Support to troubleshoot the concern.
Please feel free to provide an update on this thread. Looking forward to hearing back from you.
Regards,
Quincy_Amazon
