I’m reaching out to the community because I’m honestly at a loss and don't know what to do anymore. I’m a new seller and I feel like I’m about to lose my entire investment before even starting.

I am the Brand Owner, the catalog has an error: it says the 'item_package_quantity' is 4, but it’s actually 1 (a single gift box). I have 500 units currently being checked into FBA, and I am terrified that Amazon will ship 4 boxes for the price of 1, which would bankrupt my small business.

I’ve opened 5 cases (IDs: 11797052992, 11797503602, 11800891432, 11796658902, 11801271682) but I only get automated replies saying the attribute is 'static' and cannot be changed.

I am considering these options and would love your advice:

1. Should I remove all 500 units from FBA? This would cost me a lot of money in removal fees and shipping, which I can barely afford right now. This option would financially destroy my business and lead to its closure.
2. Is there any way a Catalogue Specialist can update this? Since the listing is brand new, has ZERO sales history, and I am the original creator, I don't understand why it's so hard to fix a simple number to prevent a shipping error.
3. Could I create a NEW listing with the correct attribute (IPQ 1) and have Amazon associate my existing FBA inventory to that new ASIN? Is that even possible? I don't want these 500 units to become 'stranded' or lost.

I’ve kept the listing Closed because I’m scared to sell. If any Community Manager or experienced seller could guide me on how to fix this without losing my 500 units, I would be eternally grateful.

Thank you for your kindness and help.