my account was closed

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Seller_J6m5Eljp3DFgl

my account was closed

hello amazon closed my account

accuses me of selling fake products

But I have never sold the product that he said I sold fake on Amazon.

If he asks for invoices for the products I sold, I have invoices for all the products I sold and I bought those products from Amazon itself.

But now it's asking me for an invoice for a product I never sold. What should I do? Has anyone encountered this problem before?

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Tags:Deactivated
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Seller_RlZVPg3d6ZUGP

Did you have that product listed in your inventory?

If you buy your products from amazon, thats not seen as a valid supply chain either

20
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Seller_ZVAz3d5lZuGid

"...and I bought those products from Amazon itself."

That's likely the problem, you cannot buy from Amazon to then resell on Amazon, as you do not have full invoices to show the supply chain.

30
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Seller_ZJhFeE3tNKzfh

do you mean you simply haven’t sold any of the product in question but you have it in stock and listed?

And as advised you buy from Amazon, you can’t show a valid supply chain and even if a genuine item, you can’t sell goods bought retail as New on Amazon. That is, in this instance what they mean by fake.

10
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Seller_4mYAkKM96oCy3

yes they have deactivated my account as well saying same thing

i think they trying to close all small seller account @amazon.co.uk

01
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Seller_XvitPUft9DOdV

you can connect with me [Moderator Edit: personal data removed]

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