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my account was closed
hello amazon closed my account
accuses me of selling fake products
But I have never sold the product that he said I sold fake on Amazon.
If he asks for invoices for the products I sold, I have invoices for all the products I sold and I bought those products from Amazon itself.
But now it's asking me for an invoice for a product I never sold. What should I do? Has anyone encountered this problem before?
8 replies
Seller_RlZVPg3d6ZUGP
Did you have that product listed in your inventory?
If you buy your products from amazon, thats not seen as a valid supply chain either
Seller_ZVAz3d5lZuGid
"...and I bought those products from Amazon itself."
That's likely the problem, you cannot buy from Amazon to then resell on Amazon, as you do not have full invoices to show the supply chain.
Seller_ZJhFeE3tNKzfh
do you mean you simply haven’t sold any of the product in question but you have it in stock and listed?
And as advised you buy from Amazon, you can’t show a valid supply chain and even if a genuine item, you can’t sell goods bought retail as New on Amazon. That is, in this instance what they mean by fake.
Seller_4mYAkKM96oCy3
yes they have deactivated my account as well saying same thing
i think they trying to close all small seller account @amazon.co.uk
Seller_XvitPUft9DOdV
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