Countries
Read only
Issue with IP - Items being sold under different Brand Name
Hello,
I have a few products that are sold on and off of Amazon; they can buy these products, perhaps in bulk elsewhere; they are all brand registered and trademarked with unique and branded packaging.
I have an issue with some people creating a product, which is a bundle of a few products I sell, and they put it under a different brand name; some of my products have transparency enabled on them, so they can only sell them on an authorised listing.
The photos and descriptions they put onto the listing are my brands, and the images are not photoshopped in any way and show my brand clearly.
My question is, does anyone know how I get the listing taken down as they are under the incorrect "brand name" selling my product on a non-authorised listing?
Is it a copyright infringement case?
I want to be clear that I do not mind they are selling the items on Amazon, as they are rightly allowed to do so, but I do not authorise them to create a new product under a new brand name and sell it as their own with my product.
Kind Regards,
Elliot
1 reply
JiAlex_Amazon
Hello @Seller_zKEt2RiaID5EU!
I wanted to follow up on your post. In regard to this matter, our goal is always to ensure that customers shop our store with confidence.
If you think there is abuse, you do have some options for reporting potential abuse, here are some additional details:
•Report Abuse in the Amazon Store (overview video) - Provides overview of each reporting option in the Report Abuse menu in Seller Central.
• Go directly to the Report abuse page or login to Seller Central, go to Performance, then Account Health, then click Report Abuse.
• If you have a registered brand, you may also report a violation directly to the Brand Registry team.
Any assistance, don’t hesitate to reach out to our support channel.
Regards,
JiAlex
Similar Discussions
