Stupid Negative Feedback that makes no sense
So ive received the following feedback overnight....
"Weeds iss what I've grown"
Someone is obviously being very stupid here, sadly i cannot get it removed because the bots say
We have reviewed your request for feedback removal. In this case, the feedback you received does not meet Amazon's criteria for feedback removal. Thus, we cannot remove the specified feedback.
Since buyers feedback are direct reflection of their Amazon shopping experience, we can only remove feedback for these reasons:
The usual auotmated bot reply....
any suggestions, how i can get this stupid feedback removed please?
2 replies
Seller_ZJhFeE3tNKzfh
Highly unlikely they'll remove it. I'd just leave a polite factual response (something along the lines of 'I'm sorry from your feedback we can't see what the issue is. We take feedback seriously and negative feedback can have an impact on our ability to sell on amazon. We'd be happy to discuss your issue in more detail if you can contact us directly via Amazon Messages'.)
Julia_Amzn
Hello @Seller_j2MNxI1Eni5XU,
Apologies for the delayed response.
Has this feedback been removed?
Best,
Julia.
