Why are my detail pages getting removed?
I recently started doing my SEO for the products. Such as changing the Title of the product, descriptions, bullet points et cetera. However, soon after I saved the changes, my detail page got removed for the said product. I thought I violated some policies of Amazon, however, I had not, the support itself said that it was maybe a glitch from Amazon. However, in the end, they told me they need the Food Standard Security Certificate since I sell food supplements. I have appealed on the said product via going to the compliances in account health. it has been well more than 24 hours since I appealed as it is stated there that the reply will be given after 24 hours. Now, what confuses me more is that we’ve been on Amazon for almost a whole year and the detail page got removed only on the day I saved the changes and only for the product I did so of. Please let me know a fix to this. thank you.
1 reply
Seller_RyBiR05Djvp7V
Hello @ALEO_WORLD_GYM,
This is Amelia from Amazon to assist you.
From the post above, we understand that you need help with the Product compliance request you received for few ASINs.
For a more detailed understanding of the issue, we request you to kindly provide us the snapshot/screenshot of latest email/notification you received in your Seller Central about the issue, so that we can guide you better.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Regards,
Amelia