Amazon Pay account under review
i got this email for Amazon Pay account i have never used it on entier life on amazon its say this below
We're reviewing your Amazon Payments merchant account because the registration information you provided is inaccurate or incomplete. During this review period, funds will remain in your account, but won't be transferred to you in accordance with Amazon Payments, Inc Customer Agreement:
https://pay.amazon.com/help/201212430
i have replay back with basic info is request it they got answer me back with this
We received your submission but we do not have enough information to reactivate your Amazon Pay account at this time. To reactivate your account, please send the following:
-- More detail on how your account complies with Section 2.1 and 9.1 of the Amazon Payments, Inc. Customer Agreement:
so i have go over it one by one and enter all the info Section 2.1 A-B-C-D etc.. the same for 9.1 i also provide all the bussnies paperwork , can someone help please i never used amazon pay and i never made sale on third party website outside amazon or used amazon pay for it and i don't have website as well !
please help Admin
@Sandy_Amazon@CR_Amazon@Atlas_Amazon
@Indy_Amazon@Emet_Amazon @Stevie_Amazon @Cade_Amazon
5 replies
CR_Amazon
Hi there @Seller_vYwkZ9RuTfcum
My name is CR and wanted to jump in here to see if I'm able to find some more information out for you. Please know that the seller forums are not a path to Seller Support and we don't have the same tools or visibility into your account that our support team has.
Have you reached out to Seller Support on this at all? Do you have a case #(s) that you could provide below that I could further take a look at?
I'll remain here for your response.
CR_Amazon
