First return request, issued refund but pending status?Confused
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Seller_6X0KkiwgX2t3T

First return request, issued refund but pending status?Confused

Hi, I have received my first return request. I have issued a refund without asking for the product back as it’s small value and customer isn’t satisfied with it. Now I have a green box saying “Prior refund: pending”.
Am I supposed to do something else or is this normal, just “processing”? Thanks

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Tags:Customer, Refunds
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Seller_6X0KkiwgX2t3T

First return request, issued refund but pending status?Confused

Hi, I have received my first return request. I have issued a refund without asking for the product back as it’s small value and customer isn’t satisfied with it. Now I have a green box saying “Prior refund: pending”.
Am I supposed to do something else or is this normal, just “processing”? Thanks

Manage Buyer Experience
Tags:Customer, Refunds
00
68 views
2 replies
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2 replies
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Seller_EJIX7rqDNQJi2
In reply to: Seller_6X0KkiwgX2t3T’s post

It can take a few hours for a refund to get processed, meanwhile you will see the “Prior refund pending” sign.

Within 30 minutes you can still cancel it.

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Seller_6X0KkiwgX2t3T

First return request, issued refund but pending status?Confused

Hi, I have received my first return request. I have issued a refund without asking for the product back as it’s small value and customer isn’t satisfied with it. Now I have a green box saying “Prior refund: pending”.
Am I supposed to do something else or is this normal, just “processing”? Thanks

68 views
2 replies
Manage Buyer Experience
Tags:Customer, Refunds
00
Reply
user profile
Seller_6X0KkiwgX2t3T

First return request, issued refund but pending status?Confused

Hi, I have received my first return request. I have issued a refund without asking for the product back as it’s small value and customer isn’t satisfied with it. Now I have a green box saying “Prior refund: pending”.
Am I supposed to do something else or is this normal, just “processing”? Thanks

Manage Buyer Experience
Tags:Customer, Refunds
00
68 views
2 replies
Reply
user profile

First return request, issued refund but pending status?Confused

by Seller_6X0KkiwgX2t3T

Hi, I have received my first return request. I have issued a refund without asking for the product back as it’s small value and customer isn’t satisfied with it. Now I have a green box saying “Prior refund: pending”.
Am I supposed to do something else or is this normal, just “processing”? Thanks

Manage Buyer Experience
Tags:Customer, Refunds
00
68 views
2 replies
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2 replies
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Seller_EJIX7rqDNQJi2
In reply to: Seller_6X0KkiwgX2t3T’s post

It can take a few hours for a refund to get processed, meanwhile you will see the “Prior refund pending” sign.

Within 30 minutes you can still cancel it.

00
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user profile
Seller_EJIX7rqDNQJi2
In reply to: Seller_6X0KkiwgX2t3T’s post

It can take a few hours for a refund to get processed, meanwhile you will see the “Prior refund pending” sign.

Within 30 minutes you can still cancel it.

00
user profile
Seller_EJIX7rqDNQJi2
In reply to: Seller_6X0KkiwgX2t3T’s post

It can take a few hours for a refund to get processed, meanwhile you will see the “Prior refund pending” sign.

Within 30 minutes you can still cancel it.

00
Reply
Follow this discussion to be notified of new activity