How To Use New Workflow That Appears Broken to Ship to FBA
Hi!
I’m trying to send a shipment to FBA as I have for years. All my shipments are always mixed SKU boxes.
When I’ve tried to do this, an unfamiliar new screen has appears which looks significantly more complex than the previous one, and which doesn’t allow me to add any products.
I’ve watched the Seller University tutorial that is provided on the page. It’s extremely difficult to follow as it’s an audio track without closed captions/subtitles, but it appears to be telling me to select ‘individual units’ under ‘packing details’.
This would make sense, but there is no option for ‘individual units’ under any of the SKUs drops downs under ‘packing details’.
The options are ‘AGFS_STA_PackingDetail_MixedSKUPacking’ and ‘Create New Case Pack Template’. Neither of the two options allows me to specify any quantity in the quantity column on the far right-hand side. They all have a dash in them and are uneditable.
Am I doing something wrong, or is this just broken?
Has anyone found the same issue? Is there a workaround to go back to the previous intuitive and simple system?
48 replies
Seller_bi8rGHHcLpoVs
We have tried to use it but it’s a nightmare. When you first go to create the shipment, on the page where you can ‘add to existing’ or ‘create new shipment’ there is a box on the right hand side which says ‘Go back to previous workflow’. Just click that and it takes you back.
Seller_2EG6N58tYDYmC
Click on ‘Prep & Labeling Details Needed’ and complete it, it should activate the quantity box
Seller_3u63TG7fpfnG6
I am having the same problem, i sell mixed boxes i ended up with 1 item in the box which I had to delete
this new system is very complicated unless you send the same item
i have watched the help v/d as well i am going around in circles
Seller_gjGadSBSkUgqC
I create my shipments by starting with the Restock screen. But that won’t allow me to create one shipment from multiple Restock screens. It creates two workflows both listing only the last page of SKUs from Restock. What am I missing?
Seller_bi8rGHHcLpoVs
I have to say, I have been playing around with the new system quite a bit and, whilst at first it was completely unworkable for me and I hated it, I now quite like it.
The thing I found the most confusing was not being able to add SKU’s to the pre-selected list once generated which is what you used to do but you just go to ‘ALL FBA INVENTORY’ and add them to the shipment from there.
It took me quite a bit of getting used to, I know we all hate change, but I do actually think it’s an improvement now. (Cannot believe I actually typed that!! 
)
Seller_jYRs5j79vUnYP
thanks for that i will give it another try. i send in SL and normal too many colour variations of same thing etc. But i cant see how to BULK mark them as ready to pack i have to click one by one which takes ages when you sending 500 skus in. is there a bulk tool that i missing? thanks again 
Seller_q7hnyz6buFEFd
They have made “send to amazon” workflow mandatory…I will literally have to stop sending FBA shipments as the new workflow is un-usable, it requires more input, more boxes and more knowledge among a greater staff team…All in all …COSTS US WAY MORE IN ADMIN COSTS
