Hi all,

I have a listing in the UK without a GS1 barcode (just used the FNSKU), but now my product has a GS1 barcode as I wanted to improve the quality of my brand.

I still have a bit of old stock (with the FNSKU) and now my new shipment with the GS1 barcodes are ready. I have tried to contact Amazon UK to get them to add the GTIN code to the listing but they said this:

"You cannot edit, update or add the product ID or GTIN for a listing that has been created with GTIN exemption.

Product ID or GTIN is a non-editable value and cannot be modified once a listing has been created.

If you want to update the product ID or GTIN for your listings that has been created with GTIN exemption, you must delete the old listings and create a new listing of the product with a GS1 approved product identifier or GTIN.

Since GTIN cannot be added to a GTIN exempted listing, your request to keep the current remaining non-GTIN stock to remain unaffected after the GTINs have been added to the listings, remains not- applicable."

What do you suggest I do? I have a lot of reviews and my listing does well, so it'd be a shame to delete it and start over. Not to mention my product is in healthcare and took nearly 6months to get approved on Amazon.