Account Level Reserve - 10 MONTHS no payment!!
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Seller_BymFA3PsVGPU1

Account Level Reserve - 10 MONTHS no payment!!

My expected disbursements have been held for the last 10 months as Unavailable due to Account Level Reserve (since Sept 2023). I have no A-Z claims, account has always been in good health, and no account issues. I opened a case and was told it was transferred to another department. Since then, no reply or answers.

Any help available @CR_Amazon@Micah_Amazon?

Case ID: 15590284461

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Account Setup
Tags:Payments
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Connor_Amazon
In reply to: Seller_BymFA3PsVGPU1’s post

Hi @Seller_BymFA3PsVGPU1

Connor from Amazon here, thanks for reaching out to us today.

I escalated the funds issue to my partner team for further review. You will receive an update via e-mail from them, but I will also respond back here as soon as their investigation is done.

I appreciate your patience,

Connor

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