"Seeking Assistance: Finding Identity Verification Option"
I got this email, but I can't locate the identity verification option in my seller account. Would someone be able to assist me in finding this option, please?
"How do I complete the identity verification?
1. Go to Seller Central using the following link and sign in to your account when prompted:
-- If you signed in from a new device, or if you deleted cookies, you will be redirected to the "Select a Merchant and Marketplace" page. In this case, from the "Select an Account" drop-down menu, select "United States." Make sure to select this option regardless of the Amazon store in which you registered your account.
2. Click "Select Account."
3. On the "Identity Verification" page, follow the on-screen instructions depending on your selected option for identity verification.
-- If you opted to use the "Take a photo of your face" feature in Seller Central,
a) Select "Take a photo of your face."
b) Follow the prompts to take photos of your face and ID document using the camera on your device so that we can compare your identity document and face photo to determine if they match.
"
7 replies
Sakura_Amazon_
Hello @Seller_TuLSnVCakd5Q3,
This is Sakura from Amazon.
I understand that this is part of the Performance Notification that you received.
Did you get any specific link that you need to use? Did you have any other options to complete identity verification ?
Regards,
Sakura
Sakura_Amazon_
@Seller_TuLSnVCakd5Q3,
Thank you for your update.
Just remember that before sending any documents to the verification team, please review the requirements included in the notification to ensure that your documents meet them.
Keep us updated regarding the progress.
Thank you,
Sakura