Amazon using "United Kingdom - Excluding Channel Islands" in shipping address so Click and Drop wont print a CN22
Royal Mail click and Drop are not picking up the need for a CN22 form due to Amazon showing customers in the Channel Islands as United Kingdom
Any suggestions how to get Amazon to show sales to the channel Islands as "Channel Islands" so the correct cn22 is generated?
Is there a work around or should we just not bother with a CN22 declaration?
7 replies
Seller_06Xj9ZCdv3lma
Amazon are aware of this and are working on it. I have had a case open for months.
What we do is create an order in Click & drop to get the CN22, print this out then cancel the order and use Buy Shipping through Amazon. Not having a CN22 will cause a problem.
Seller_87mKFKKA3Vwkx
At the Post Office parcels to the Channel Islands are not flagged up as needing CN22's either - maybe it's a rule that's never enforced - I've inadvertently sent several orders to the CH without the CN22 and have never had a problem -
Seller_qLLQI116z1wkx
Maybe just get a roll of CN22 stickers from the post office and then if you ever need to and write one you are good.
Seller_Yjq4AEoa0h74s
It's like this with eBay orders through Click and Drop too.
It's probably just that Royal Mail don't know which postcodes are Channel Islands. Oh, wait....
