Error 8541 - Manufacturer Name
Hello,
I have a problem, when I create my listing, I made a mistake regarding the name of the manufacturer, I called the amazon support to correct my error and it was done.
However, since this change, the error 8541 appears in the name of the manufacturer.
After filling a "Partial uptdate" via excel, it seems that there is no way to fix this problem.
I have called amazon support more than 20 times without ever succeeding in correcting this error.
Do you have any advice on how to rectify this? I must admit that I'm beginning to be at a loss as to what to do to solve this problem.
Thanks in advance
2 replies
Seller_T0Ru1joKYGC15
I opened too many cases to fix the same issue. There are many ways to resolve it:
1. Edit directly in Manage Inventory
2. Keep the existing SKU, upload template using "Add Products via upload", choose Partial update
3. Keep the existing SKU, Upload template using "Add Products via upload", fill in all information required, choose Update
4. Delete the SKU via Flat.File.InventoryLoader, create a new SKU after that. Upload template using "Add Products via upload", fill in all information required, choose Update
5. Delete the SKU via Flat.File.InventoryLoader, wait for minimum 24 hours, then create a new SKU. Upload template using "Add Products via upload", fill in all information required, choose Update
6. The ultimate one, submit a SAS Self-Service task to request help from Amazon if you are eligible for SAS service.
We sometimes have to try one by one in order to solve the problem.
