Coupon Error - insufficient sales history
Its really frustrating to see coupons being suppressed because of "insufficient sales history" error. My product does have sales and amazon is not able to recognize that. Ive seen a lot of post about how new products without sales have coupons going through just fine but coupons for product with sales are being suppressed. Ive contacted support and they are absolutely not helpful. They just read out the error and say that they cant see anything on their end.
Anyone get a successful response? Or are people still having this issue? I do see products with coupons on amazon.com so some sellers are successful.
3 replies
Seller_4zBzdtgCyS9EI
There has to be a sales history over a period of a few months at that price. They do not look at just the one product, but comparable products and their prices, if available.
Tatiana_Amazon
Hi @Seller_Gw42C29qpiW6U,
I do understand your confusion and frustration with the current coupon requirement policies. @Seller_4zBzdtgCyS9EI has already provided some good information so I wanted to provide some additional resources that may help:
In addition to a consistent price history, you will want to be sure your products have both a list price and reference price. You can also learn more about coupon error codes here.
Tatiana
