Bank Account Verification problem

Hello. I’m new at Amazon.co.uk from Japan. I have a problem of Verification of my registered bank account.
I have been crying because I can’t solve this matter even all information that Amazon.co.uk required are on the Bank letter.
Is anyone here who can help me?

I submitted the Account statement for Amazon that is all contained all information Amazon required, Holder name, Sort code, Account number, Account creation date and Account Statement Generation Date.
Also, Seller address and seller email are correct with registered at Amazon.
I check spelling and uppercase and lowercase.

It seems to be perfect and no mistake document but Amazon reject due to bank account name or bank account mismatch.
I was very troubled, and when I contacted seller support of Seller central, the message " Your account has been suspended at this time, we can only answer questions related to your suspended account status." was written, and even if I inquired, it was rejected because the appeal submission channel did not match. I can’t make an inquiry.

If Amazon doesn’t verify my verification from my bank, I can’t sell anything even though I submitted all personal information so I would like to close this seller account.
I know I can’t close my seller account with the suspended status, but I have no idea what I can do with this situation.
Is anyone here who can give me an advice about it?

I also contacted Amazon support of buyers. The staff told me this is not for seller and she forwarded to them about my issue but no response from them.
I really want to close if my seller account keep suspended just exits on Amazon with my information,
I would like to know how to close it with this situation.
Hope anyone has an idea and helps me(T_T)
Thanks,