Messed up shipment
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Seller_nOEyYBozd2cyQ

Messed up shipment

Guys we sent a shipment and realised we made a mistake with the packing

Then we managed to have the shipment brought back to us

How can we cancel the shipment in Amazon now

Thank you

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2 replies
Manage Inventory
Tags:Inventory, Returns
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2 replies
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Seller_ginKiclb01hvT
In reply to: Seller_nOEyYBozd2cyQ’s post

Hey, I am very sorry but if the shipment was with UPS using Amazons Partnered Courier Program my understanding is that you can only request to cancel and receive a refund within the first 24 hours of creation

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Spencer_Amazon
In reply to: Seller_nOEyYBozd2cyQ’s post

Hello @Seller_nOEyYBozd2cyQ,

Were you able to cancel the shipment?

Regards, Spencer

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