Guys we sent a shipment and realised we made a mistake with the packing
Then we managed to have the shipment brought back to us
How can we cancel the shipment in Amazon now
Thank you
Hey, I am very sorry but if the shipment was with UPS using Amazons Partnered Courier Program my understanding is that you can only request to cancel and receive a refund within the first 24 hours of creation
Hello @Seller_nOEyYBozd2cyQ,
Were you able to cancel the shipment?
Regards, Spencer