My Amazon selling account has been deactivated.
hello,
My selling account deactivated accordance with section 3 of the Amazon Services Business Solutions Agreement.
The reason is that they want to verify the authenticity of the product. I sent the necessary documents.
My purchase date is older than 365 days, because that's when I bought it and it was sold within 365 days. In other words, the invoices in my sales volume are older than 365 days. but they do not accept this.
They also say they cannot verify the invoice. However, I bought the products directly from Amazon. I don't know how to proceed.
Please can you help @Ezra_Amazon@Julia_Amazon@Sakura_Amazon_
6 replies
Seller_k2X0L9mVRT0pW
Firstly - the invoice HAS to be within 365 days and
Secondly - they wont accept an invoice from Amazon anyway - HAS to be from he manufacturer or authorised dealer.
You cannot buy goods on Amazon to re-sell on Amazon.
Seller_ZVAz3d5lZuGid
" However, I bought the products directly from Amazon."
As above reply, buying from Amazon and re-selling on the site is a big no-no. You will only have the sales receipt, and not a proper invoice.
Seller_chy5fCStE8sIz
If you are in the UK marketplace. Unlike the USA marketplace, you still have the chance of activation.
We recently got activated after being deactivated due to Authenticity for more than 6 months.
