Heads up people: Product Policy Compliance
Without getting into the fine detail I have had a concern regarding my Account Health Rating for a short while.
Whilst everything looks fine there has been a slow reduction....never increase in my Account Health Rating. Still well above the required 250 mark however it was bugging me to understand why I was only every seeing a decrease.
Heres the answer and it may help one or two others out there.
I have known about a Product Policy Compliance default on a few of my listings. They are listing that are long term out of stock and most importantly the
Account Health Rating Impact very clearly said...NO IMPACT....see image attached.... so I did not address them.
Well it turns out that in fact there is an impact and its a negative impact. As you may expect the Amazon agent had no answer for the obvious question " why does it say NO IMPACT if there is an impact.
Tough lesson to learn!! I have fixed the listings and now expect to see a possitive change.
Seller_ZVAz3d5lZuGid
"...well above the required 250 mark".
It is actually 200, not 250, and mine has never been above that, and never will be as I am a low volume seller.
Seller_QuM1AZgzfU9x4
I assume they're referring to the "bonus" sellers get for staying over 250. (Account Health Assurance)
Seller_ZOZTdubuqFBLp
This a copy of what it states on my Account Health Assurance screen:
Maintain an AHR of 250+ for 6 months
To remain enrolled in Account Health Assurance, you must maintain an AHR of 250+. If your AHR falls below 250 for 10 days, you may lose access to the program.
Return to the Account Health page to view detailed information about policy violations
Seller_ZVAz3d5lZuGid
Thanks, didn't know that, as not in that league !!
Seller_ZJhFeE3tNKzfh
Don't forget the account healt score is also tied to sales over the last 6 months - so if you've seen a reduction in sales, you'll also see a reduction in the AHS.
