European Bank Account

Hi,

Our European marketplaces are now paid into a separate euro bank account but the payment amount is 5.6 to 5.9% less than the expected amount on the statement, with the exception of one German payment which is 7.2% less. We can’t quite understand why the transfer amount on the statement is less than the payment (which is in euros so I don’t think the exchange rate should be an issue?)

Can anyone offer any advice on this?

Thanks.