Amazon Changing Sizing Variation to 'One Size'

Hi guys,

I'm having a recurring problem when listing products. When I make sizing variations, Amazon will constantly change one of the options to 'one size'.

Example: My size variations are 18mm, 20mm, 22mm, 24mm

Amazon shows: 18mm, One Size, 22mm, 24mm

Everything looks fine on the back-end, the problem only shows up on the front-end listing page that the customers see.

Any idea what the heck is going wrong? I tried customer service who weren't particularly helpful.

Thanks

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14 replies

Tags:Add a product, Listings, SKU

a year ago

Just change them to style name.

Update via file feed.

a year ago

Hello @Seller_xTwV22UFjF2j7,

This is Sakura from Amazon.

Could you share the case ID that you created with Seller Support? I would like to check it.

@Seller_k3oWYDCksyCAO can you share more details about your experience regarding this issue and how did you solve it?

I am looking forward to your answers.

Regards,

Sakura

a year ago

Hello @Seller_xTwV22UFjF2j7,

Seller_xTwV22UFjF2j7

the support team are dismissing every case with copy/paste replies that don't address the issue.

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Do you mean Seller Support ?

Brand Registry Portal has their own support, Did you contact them as I advised?

Sakura_Amazon_

I would advise you to contact Brand Registry Support using the Brand Registry Portal.

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Regards,

Sakura

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