Dear Amazon - I'm desperate for help
Dear Amazon,
I can find now way to contact you. Can someone please reach out by phone or email. I need some serious help with my deactivated account. My account is in blocked status. I cannot access my dashboard. I don't know what to do. I really want to close my account and I really want my inventory back. Why is that such a hard request to fulfill? Please assist.
4 replies
Seller_WFjWqvG0GGJhw
@Sandy_Amazon Hello, Can you help? My account is blocked and deactivated. I removed my payment because I was being charged $19.30 every month for an account I could no appeal or get help with. I'm desperate to contact to support to help me out but I have no option with the state my account is in. Please help.
Seller_rI7BZIczK8iAC
Copy and paste here Amazon's email informing you about this account deactivation for explanation or advice.
If you sold a brand without proper supply chain Amazon will neither give you the inventory nor the money. And unfortunately your account can not be closed. Only an account in good standing can be closed.
I think the best choice is to cancel your credit card. Of course you will never again be allowed to sell on Amazon in this case, but I don't see any other solution.
Seller_WFjWqvG0GGJhw
Dear Saya Brands,
We received your submission but we are unable to reactivate your account. Upon review of your account, we confirmed that your Amazon seller account has been used to engage in deceptive, fraudulent, or illegal activity that harms our customers, other selling partners, and our store. Additionally, the impacted inventory that is listed at the end of the notification may be disposed in accordance with the "Unsuitable Inventory Investigations Policy". Our policy can be found here: https://sellercentral.amazon.com/help/hub/reference/GH4YYXNDRW9BSZEN.
Why is this happening?
Your Amazon seller account has been deactivated in accordance with section 3 of Amazon Business Solutions Agreement.
You can also visit the "Selling Policies and Seller Code of Conduct" Amazon policy:
https://sellercentral.amazon.com/gp/help/G1801
Thank you,
Amazon
