Payment Card issue/decline?

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Seller_ClXXrSNsyNxyN

Payment Card issue/decline?

I received this message :slight_smile:
Greetings from Amazon Services Europe,

We were unable to verify the credit card information you provided for your seller account. Common reasons for this occurrence are as follows:

  1. Invalid card number, expiration date, or cardholder name. Incorrect billing address not matching the bank’s records.
  2. Your card expired.
  3. Bank limits or policies that prevent the charge attempt from being accepted.
  4. Card is a pre-paid credit card.
  5. The card was configured as an exception to a specific marketplace but the card does not accept charges in that currency.

For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable by Amazon. Payment will be suspended until your credit card information has been updated. For instructions on how to update credit card information in your seller account, search for Credit Card Information for Your Seller Account in Seller Help.

Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.

If you believe that your credit card information was entered correctly and that you have received this message in error, please contact your bank for verification.

My card is fine, I have spoke with the bank and they have no idea what the issue is and I receive payments into it once a week.

Anybody have any ideas?

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2 replies
Tags:Address, Bank account, Billing, Credit card, Payments, Verification
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2 replies
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Seller_DROodOAYHftnc

Maybe scam email ?
If there is a problem there should be a flag alert on your seller homepage.

10
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Seller_qHzcAWcsPVCfg

Treat as scam unless your Payments actually do get suspended. Amazon have been known to screw up bank/card data.

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