I presumed my account was inactive but I have just had an order come through- I can't process or see the packing slip as my account is inactive. I also cant access seller support - because my account is inactive. I am not in holiday mode- I have checked. I want to process the order but can't and also cant access any support. My card is valid and I have just gone through verification- but understand this can take 10 days?

i put my amazon store on holidya for 3 month and now my account was set to inactive due to dormacy. I successfully update the credit card information as per email says,but still i am unable to access the seller central and also unable to reques support or create a case on seller central.

amzon support please help me on this.

Thanks

Regards

You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated.

Do we know what’s causing this? Have gone through the bank card and everything else’s says active and it’s in perfect condition. Not able to contact Amazon support or help from the account as the urls take back to the inactive store notification page of Amazon