What would you do when attacted by bad sellers?
What would you do when attacted by bad sellers?
The new product got three 1 star reviews from the doubtful acounts, which seems to be new and only left the 1 star to us.
We wrote an email to AMZ and no useful answer as you know. And what can we do now except to wait?
2 replies
SEAmod
Hello @Seller_DkCdO0rP4cOpI
Thank you for visiting the seller forums. I am sorry to hear about your problem with one star reviews on your product.
You can report the abuse through the channel provided by Amazon. Here is a link to the help page in Seller Central which explains Reporting a Violation.
Sellers are responsible for complying with all laws, regulations, and Amazon policies when listing products. Amazon encourages sellers to report listing abuse or seller violations of Amazon's policies or applicable law.
All reports are thoroughly investigated by our team. For privacy reasons, the results of our investigations can't be disclosed, but we'll take any disciplinary actions we find appropriate.
Here are the steps to report a violation.
1. Go to Report Abuse
2. Select violation type
3. Provide concerned Order ID or ASIN/ISBN, as applicable
4. Make sure to include the following information in the Please describe your issue field, as applicable:
○ The store or business name of the seller you are reporting
○ The ASIN or ISBN of the item's detail page and the product title
○ The marketplaces for which the violation has occurred
○ A concise explanation of the violation based on the policy
○ Supporting documentation (for example, order IDs, related messaging, or receipts)
5. Submit
